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Belong Health Case Study: Increasing Patient Engagement Using Behavioral Science

Case Studies

Curious how behavioral science can improve product design? Dive into our case studies from tech, finance, health, and more.

How do you increase new patient engagement? We designed a suite of behavioral interventions for Belong Health that accomplished this. Read on to discover how we did it and what we learned.

We designed interventions for the TytoCare device and user journey that drove a 120% increase in devices sold and a 65% increase in completed medical visits.

We leveraged behavioral design to improve member and product outcomes with Credit Karma Money Spend, Credit Karma’s checking account.

Our prompts successfully reduced flagged content shares by 24% when compared to a control group.

How can we help our employers design systems and program to improve employee wellbeing?

How can we reduce customer churn? We designed a program to help new advertisers succeed.

Does budgeting work to drive down spending? Our study shares surprising results.

How can you encourage patients to make doctor’s appointments? Our changes drove a 20% increase. 

We drove a 3x increase in the likelihood of applying on time for FAFSA.

Our behavioral intervention increased telehealth adoption by over 168%.

We worked with Uber to design, launch and test a savings wallet for all Uber drivers.