Bert Lui is Co-founder and CPO at SetSail, an AI-powered sales tracking, motivation, and empowerment solution. Not only did they change the classic incentive system within sales organizations, they developed tools to drive the right behaviors within that sales incentive system. We deep dive on the trade-offs between extrinsic and intrinsic motivations, how being charismatic affects your sales, the thin line between compliments and gratitude, and the pros and cons of quotas. So let’s get ready to—wait for it—Set Sail on this super-fascinating episode of the Science Of Change!