Letting a person into your home involves a careful evaluation process. But with the right behavioral principles, it becomes a task that you can easily perform from your smartphone. In this episode, the talented Product Leader Jiaona Zhang shares the most significant lessons learned as part of the Product Development team in Airbnb, such as the importance of progress trackers, real-time feedback, and host measurement beyond the guest reviews. Listen and learn how to build experiences that delight and bring the best out of each user!
